Your Pioneer Portal gives you access to the most up-to-date information about your application credentials. For your first log in to your Pioneer Portal, use the temporary PIN provided in the email sent upon receipt of your application. You will then be prompted to create a new password.
- If you have not received the confirmation email, or are unable to find it, please request a new password.
- Check your email frequently and let us know if your email address changes.
- If you have difficulties retrieving your information, please email us at firstname.lastname@example.org.
Please allow two weeks between the date that the credential was mailed and the date you can expect it to appear in your online file. This is especially true just after our November 1 and January 15 deadlines when our volume of mail is at its highest. We appreciate your patience!