May 05, 2021

Medical Consultation and COVID Support for Students in Residence or Taking Summer Classes, 2021 (including guidelines for isolation and quarantine)

This guidance applies to the period between May 7th-August 24th, 2021.

  • Masked students walking outside the Manor House.
    Nina Johnson

Medical Consultation

The Health Service medical clinic will be closing for the semester at 4 p.m on Thursday, May 6th. It will be closed for appointments through August 29th. During the time the Health Service is closed, there are three options available for any student needing medical consultation:

  1. Our nurseline will be available to students 24/7 by calling 1-877-617-9531. If you need medical consultation for any condition, this is probably your best first call. Calls to the nurseline are free.
  2. Lewis & Clark has partnered with DispatchHealth to provide on-site urgent care services to residential students beginning on Thursday, May 6th. DispatchHealth’s clinical teams provide on-site urgent care, including COVID-19 testing services. Students can access DispatchHealth through the DispatchHealth app (available in the Apple App Store or via Google Play), the DispatchHealth website, or calling 503-714-8987.

If you reach out to them, DispatchHealth staff will triage your situation and, if indicated, send a physician assistant or nurse practitioner along with a medical technician to your campus residence to provide medical assessment and consultation. DispatchHealth staff are available every day, including nights, weekends, and holidays, from 8 am to 10 pm.

The typical response time from your outreach to DispatchHealth to their team arriving to evaluate you is two to three hours. This compares very favorably to wait times for appointments at urgent care clinics–but it also underscores that if you are experiencing what might be a medical emergency, you should not call DispatchHealth. In the event of a health emergency anytime over the summer: As always, residential students should contact Campus Safety at 503-768-7777, and may also call 911. (It is imperative students alert Campus Safety so that Campus Safety staff can guide emergency responders in finding the student’s location.)

Please note that DispatchHealth services are not free–they bill the patient’s insurance in the same way an urgent care clinic would. DispatchHealth accepts most insurance. They are an in-network provider for the student health insurance plan. If you don’t have the student health insurance plan, we encourage you to contact either your insurance plan or DispatchHealth for more information about your specific insurance plan benefits. DispatchHealth accepts credit cards and debit cards for amounts that insurance is not expected to cover.

3.  A list of off-site urgent care centers and hospitals is available here.

What if I am exposed to COVID or experience COVID-like symptoms? What do I do over the summer?

Going into the summer, be sure you have masks, a thermometer, some fever-reducing medication, wipes, and hand sanitizer in your residence. Remember to self-assess for symptoms every day.

If you experience symptoms of COVID-19 between May 7th and August 29th, you should:

  1. Immediately self-isolate in your residence, and follow the College’s Guidelines for Self-Isolation.
  2. Please complete the COVID Self-Check and Reporting Form (SCARF) in the online Health Portal
  3. Call the Nurse Consultation Service at 1-877-617-9531.
  4. If medical evaluation is recommended, students should contact DispatchHealth through their app, their website, or by calling 503-714-8987. Students will be expected to isolate while awaiting testing or test results. Students may also travel off-campus for medical consultation from a provider of their choice.
  5. If you have been vaccinated against COVID-19, see below for additional guidance.

While students can go off-campus for COVID testing, students who travel to off-campus testing via rideshare, taxi, public transit or with friends and who test positive will have to solve the challenge of how to return to campus without exposing anyone else to the virus. For this reason, we recommend that if you think you might need COVID testing over the summer, you utilize our nurseline as a first step, followed by DispatchHealth if necessary.

If you are concerned over the summer that you might have been exposed to COVID, but aren’t sure, you should also call Campus Safety and ask to speak with the COVID Consultant On-Call. Staff can answer your questions about your potential exposure.

What if I test positive for COVID?

If you test positive for COVID, or you are identified as a close contact of a positive case, you are required to immediately notify the College. Please contact Campus Safety at 503-768-7777, and simply request a phone call from the COVID Consultant On-Call. The Consultant will be a Wellness staff member who will then guide you related to the supports you need, including grocery delivery and separate housing where you will not risk transmitting the virus to other students.

Can I get the COVID-19 vaccine this summer?

We highly encourage students living on campus over the summer to be vaccinated against COVID-19 as soon as possible. You can use the Oregon Health Authority’s Vaccine Locator site to find an off-campus vaccine distribution location and make an appointment.

If you received your first dose of the vaccine at the on-campus clinic on May 4th, an on-campus clinic will be held in early June to administer second doses. It is imperative that you receive both doses of the vaccine to protect you from the virus and ensure that you qualify as “fully vaccinated.”

What if I have received the COVID-19 vaccine?

If it has been two full weeks since the final vaccination in any series of injections, you are considered to be “fully vaccinated.” If you are fully vaccinated and have been exposed to COVID-19, you will not be required to quarantine. However, you should still monitor yourself for symptoms and get tested for COVID-19 3-5 days after the exposure occurred.

I got my last dose of vaccine. Should I submit my vaccination information to the College?

Absolutely! Your vaccine card is your proof of COVID vaccination. Be careful not to lose it. After you receive your last COVID vaccination, follow all the steps below to record proof of your COVID vaccination with the College, and to meet the College’s fall requirements for COVID vaccination.

  • Login to the Patient Portal at Click on “Immunizations” at the top of the screen, then “Enter Dates” and follow the directions to enter the dates of your vaccine.
  • Upload an image of your COVID vaccination card.
    • From the Menu Bar at the top of the Home Page in the Portal, select “Upload.”
    • Select “COVID-19 Vaccination Record Card” as the document you are uploading.
    • Click “Select File” to browse for the file on your computer. Highlight the file and select “Open.”
    • Click the blue “Upload” box.


  • Make sure your name and date of birth are on the document.
  • Only Images (.gif, .png, .tiff, .tif, .jpg, .jpeg) and Documents (.txt, .pdf) are allowed.
  • File size must be smaller than 4MB.

What if I have non-urgent questions about COVID?

E-mail Staff will be monitoring that e-mail account on a daily basis (weekends and holidays excluded).